Location
London - Hybrid working with a 40% office requirement
Mergefield Title
{Mergefield Value}
Mergefield Title
{Mergefield Value}
This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
This is a brilliant opportunity for a People Business Partner to join FSCS on a 12-month fixed term contract.
This interim role is for a highly skilled and motivated HR Generalist with substantial experience in employee relations and organisational restructures within the financial services or public sector industries. The role holder will support a wide range of HR functions, ensuring compliance with legal and organisational standards, and driving HR initiatives that align with business strategy. The HR Generalist will play a key role in enhancing employee engagement, supporting leadership in organisational changes, and ensuring smooth HR operations. They will pro-actively work with their stakeholders on their local strategic people plans, encouraging forward thinking, continuity planning and supporting their areas with employee performance and growth.
Key Priorities and Responsibilities
Employee Relations:
Provide expert advice and support on a range of employee relations issues, including disciplinaries, grievances, performance management, and absence management.
Act as a point of escalation for complex or high-risk employee relations cases, ensuring effective resolutions.
Build strong relationships with line managers to guide and support them in managing employee relations matters effectively.
Organisational Design:
Partner with senior leaders to advise and lead organisational restructures, including workforce planning, redundancy processes, redeployment, and transition strategies.
Ensure legal compliance and best practices are followed in managing redundancies or organisational changes.
Support employees through change management initiatives, providing coaching, advice, and appropriate support structures
Advise and support both employees and managers on TUPE-related matters, including changes to terms and conditions of employment, rights, and protections.
Stakeholder Relationships
Build strong, trusted relationships with senior stakeholders, acting as a critical friend and coach.
Proactively encourage and support stakeholders to focus on the longer‑term people strategy and workforce planning for their teams.
Provide constructive challenge and insight to senior leaders and managers, helping them make effective and sustainable people decisions.
Support the full talent management cycle, offering insight and challenge to ensure meaningful progression, development and succession planning are clearly identified and actively progressed
Policy and Compliance:
Develop, implement, and review HR policies and procedures to ensure alignment with best practices, legal requirements, and the organisation’s strategic goals.
Ensure HR practices are fully compliant with relevant employment legislation, particularly within the financial services or public sector environment.
Skills, Knowledge and Experience
We have identified the following skills, knowledge, and experience as essential for success in this role however we understand that everyone’s learning journey is different and there is no one size fits all. If you feel you have many of the below strengths but don’t tick all the boxes, we’d still love to hear from you.
A wealth of HR experience, with a strong focus on employee relations, and organisational design.
Proven experience managing complex employee relations issues and restructuring processes, including redundancy and redeployment.
In-depth knowledge of UK employment law, including TUPE regulations, employee relations, and redundancy procedures.
Strong understanding of HR policies, procedures, and best practices.
Familiarity with HR software systems and data analysis tools.
Excellent interpersonal and communication skills, with the ability to build relationships and influence at all levels of the organisation.
Strong negotiation and conflict resolution skills, with the ability to manage sensitive situations professionally and empathetically.
Strong project management skills, particularly in leading or supporting organisational change initiatives.
Desirable experience and qualifications
Familiarity with HRIS and ATS including Cascade, Networx and Vector
CIPD qualification (or working towards) or equivalent experience.
Our Offer
We have invested greatly in a flexible people offer that we’re proud of, that our employees love and that supports and promotes diversity, inclusion, and overall wellbeing.
Our hybrid policy supports a healthy work life balance allowing up to 60% work from home and 40% working from our brand new office space between Aldgate and Liverpool Street.
Key benefits include:
Employer pension contributions from 9% - 15% dependant on your contributions and length of service
Life assurance, income and critical illness protection
Private medical and dental insurance
EAP and Virtual GP
26 days annual leave + bank holidays and the option to sell 5 or buy up to 9 additional days per annum to suit your lifestyle
Enhanced Maternity, Paternity and Adoption leave - 6 months full pay
Additional discounts and options to earn rewards to spend at your choice of retailer
About Us
For over 20 years, FSCS has been the UK’s financial safety net, protecting customers when authorised financial firms fail and helping them get back on track.
We are an independent, non-profit organisation set up by government, offering a free service where customers keep every penny of the compensation they are owed when they claim directly with us. FSCS is funded by the financial services industry through an annual levy paid by firms authorised by the Prudential Regulation Authority (PRA) or the Financial Conduct Authority (FCA).
Through the 2008 banking crisis to the COVID-19 pandemic, FSCS has provided reassurance during the most challenging times, giving people confidence their money is safe. By maintaining trust in financial services, we help support financial stability and contribute to economic growth. Our people are at the heart of everything we do. Together, we’ve built a culture of empathy, resilience, and continuous improvement — always striving to do better and move faster in a complex financial landscape.
Join us and make a real difference.
Our Strategy
We’re evolving our claims model to scale and adapt as demand changes, simplifying processes and building resilience.
We're enhancing the way we handle advice claims so we respond efficiently, delivering fast, fair and consistent decisions for customers staying ready for failures across deposits, insurance and funeral plans.
Our enhanced claims model will help facilitate fast and fair decisions, a smoother experience and consistent outcomes for the customers we serve.
Our sense of purpose, embedded across the organisation, gives us a solid foundation on which to build our new strategy. We will sharpen how we deliver for customers, combining purpose with the very highest standards of performance.
We will define and embed a clear cultural framework that supports the delivery of our priorities, which will match our sense of purpose with the highest standards of delivery, supporting our people with the right tools and systems.
We will reinforce the core processes that shape our culture in practice, including how we work with our strategic partners and how we manage costs, to support professional judgement and deliver better customer outcomes.
Our delivery of our statutory responsibilities is funded by a financial services levy. This levy not only funds the compensation we pay to customers of failed financial services firms, it also contributes to consumer confidence, in the UK's financial services industry.
We take our responsibilities as a steward of the levy seriously. This means controlling our costs, thoughtfully managing risk, maximising our recoveries and ensuring consumer awareness of our work continues.
We will keep working with industry, regulators and our international partners to share best practice, strengthen preparedness and build consumer awareness of our work.
What we are aiming for We shall collaborate with the regulators and industry to prevent future failure and to reduce future compensation costs.
Why this matters FSCS compensation costs are rising fast - we project that compensation may rise from £405 million in 2017/18, mainly driven by escalating pensions claims. These costs put pressure on firms' finances and are passed on to consumers.
Our approach
Commit to joint action with the regulators and industry to identify and address the root causes of mis-selling and other conduct issues which drive failure and compensation costs.
Ensure consumers are alerted more quickly to vulnerabilities and risks as they emerge.
Work with our partners to improve co-ordination across government, industry and regulators, ensuring insights and intelligence are generated and acted on.
Feed back lessons learnt as a creditor and from recoveries activity, including working with the insolvency and insurance markets.
Develop FSCS' own capability to provide actionable intelligence.
Documents
Alternatively, please sign in with...
Published
Not Published
Closing
in X days
{Expiry}
Share Vacancy
Click on any of the buttons below to share this page!
You have already applied for this vacancy, please go to your account to see your progress.
Privacy Policy
The Financial Services Compensation Scheme LtdPrivacy Statement
The following explains how we The Financial Services Compensation Scheme Ltd (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.
As defined by the General Data Protection Regulation (GDPR) The Financial Services Compensation Scheme Ltd is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY
For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com
What information do we collect from you?
We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to):
Name, address, email, telephone number
CV (if applicable)
Equal opportunities monitoring information (defined as special categories data) - this information is purely for statistical analysis and monitoring purposes
Answers to application questions
Any other information you wish to provide in support of your application
We are using Contract as our legal basis for processing, which means we can use your details and information so that we may assess your suitability for employment with us, as well as carry out our statistical analysis of recruitment.
Why do we collect this information and who do we share it with?
Details you provide in this application:
Will be held on our computer systems and may be downloaded by us
Will be used to deal with your application
Will be made available to us and our processors
Will be used for communication with you regarding the vacancy
Will be used to satisfy legal requirements
Will be used for statistical analysis
Will be held and may be used to contact you about other vacancies
We will store your application data for 12 months after the vacancy has closed. After this period, it will be subject to a data purge.
We use some automated screening tools as part of this application process. The answers you provide to one or more of the questions (excluding any special categories/equal opportunity questions) may result in your application being automatically declined. This technology is used to help us manage the high volume of applications we receive and can assure applicants the same outcome would occur if we manually reviewed your application. The reason for the decline will be made available to you in your candidate account.
Background Checks
If you are successful through the application stage, as part of our pre-employment checks, we will perform a number of background checks. We use Experian to handle your data in order to complete the checks on our behalf. For information on their privacy policy, please visit their website. This provider also carries out reference checks on our behalf as part of the process to ascertain suitability of employment. The content of the reference will not be shared without the referee's permission.
Cascade
If you are successfully recruited, we will upload your details to our HR system, Cascade. As a member of staff you will sign a contract of employment and agree to additional terms on how your data is handled and stored.
Online Tests
As part of our recruitment process, you may be requested to complete an online test with our third party supplier, SHL. We only send them the minimum amount of data required to perform this action.
Document Signing
We use Docusign for digitally signed documents. You may be required to sign a contract, offer and/or other documents if you are successful. You will not have to create an account with them and we only pass on the minimum amount of data required to allow them to carry out their operations.
How can I access the information you hold about me? Your rights
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
You have the following rights in relation to the way in which we deal with your personal data:
the right of erasure or to be forgotten
the right to rectification if information is inaccurate or out of date
the right of data portability (to obtain and reuse your personal data)
the right to object to networx and the controller and processors handling of your personal data
the right to withdraw your consent with regards to the handling of your personal data
you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
You have the right to lodge a complaint with a supervisory authority - the ICO
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
The Financial Services Compensation Scheme Ltd can exercise the right to update this policy as and when required.
Social Login
To continue creating your account, please read the privacy policy and tick the box below
To complete creating your profile with , please read and agree with the privacy policy.
The email used for your profile is not a valid company domain name. In order to
continue to create your profile with you will need to select a profile which uses a company authorised email address.
Cookie Preference Centre
Learn more about what each cookie category does and choose your settings
Cookie policy
Strictly Necessary
Name
__RequestVerificationToken
Duration
Session
Description
Anti-forgery Token
Name
ASP.NET_SessionId
Duration
Session
Description
General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server.
Name
NTX_Cookie_Preferences_Live
Duration
6 Months
Description
Your cookie preferences
Performance / Analytics
Name
_ga
Duration
2 Years
Description
This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.
Name
_gat
Duration
A few seconds
Description
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
Name
_gid
Duration
1 Day
Description
This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.
Name
NetworxTracking_AdvertClick
Duration
90 Days
Description
Used for tracking if the candidate has already clicked the advert - used for analytics
Name
NetworxTracking_AdvertLoad
Duration
90 Days
Description
Used for tracking if the candidate has already loaded the advert - used for analytics
Functional Cookies
Name
ApplicationIntroductionID
Duration
90 Days
Description
Check to see if the candidate has already read the introduction for the Application
Name
FavouriteVacancies
Duration
30 Days
Description
Store any jobs the candidate has flagged as a favourite